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OverviewThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission.
Qualifications
High School Diploma or equivalent.
Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred
Two (2) years in a Healthcare setting, preferred.
Aggression management training within 90 days of hire
Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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Being a patient access representative can be challenging due to the need for excellent communication skills, proficiency in medical terminology, and the ability to balance patient and clinical needs.
Patient access representatives are healthcare professionals who welcome and register patients at a healthcare facility, such as a hospital or clinic. These professionals work in a variety of settings, including emergency departments, outpatient clinics, and specialty care practices.
Conway Regional is an economic force in our community, with more than 225 physicians on the medical staff, over 1,900 employees, and 100 community volunteers. These team members and their families make Conway Regional one of Conway's largest employers.
Inputs patient's demographic and financial information. Handles incoming calls and money. Provides customer service to patients and guests. Answers patient questions.
Your typical outfit while working as a patient access representative is a collared shirt, khaki pants or slacks, and either dress shoes or nice sneakers. Avoid wearing jeans, cargo pants, sandals, and other clothing items that are too casual for a professional environment.
A good Patient Service Representative must have excellent phone etiquette and interpersonal skills to speak with patients in a high-pressure environment. In addition, they must have well-developed organizational abilities, which allow them to pay close attention when handling multiple tasks at a time.
Greeting and registering patients, checking them into the facility, and escorting the patient to the back if necessary.Entering and updating patient records and appointment information.
What are the most important Patient Access Specialist job skills to have on my resume? The most common important skills required by employers are Medicare, Medical Terminology, Accuracy, Outpatient, Inpatient, Facilitation and Compliance.
Even though many healthcare organizations may not require patient access representatives to have medical experience, many employers prefer applicants to have some experience in performing administrative tasks in a clinical setting.
Centered on a 170-bed, acute care medical center, the health system provides patients with a variety of services including heart health, orthopedic care, neuro-spine surgery, vascular surgery, gastroenterology services, women's health, surgery, and rehabilitation.
Today, Conway Medical Center has 222 inpatient beds and is one of the county's largest employers with almost 2000 staff members. CMC also owns and operates Embrace Hospice, a state-of-the-art inpatient care facility specializing in end-of-life and long-term care.
As a not-for-profit institution, every dollar Conway Regional earns is reinvested into enhancing our infrastructure, supporting our staff, nurturing our patients, and extending our services into the community.
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities. They greet patients and serve as the first point of contact for patients and their families upon arriving at hospitals, healthcare clinics, medical offices and other healthcare facilities.
Responsible for ensuring efficient patient registration processes, maintaining accurate patient records, and optimizing scheduling procedures to enhance patient satisfaction and streamline operations.
The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with ...
Patient Account Representatives compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system.
How much does a Patient Access Representative make in Pennsylvania? As of Jun 21, 2024, the average hourly pay for a Patient Access Representative in Pennsylvania is $18.11 an hour.
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